Technical Support

// about service

We Provide Best
Technical Support

01.
Phone & Remote Technical Support

Our team is fully committed to support you along the way. You may contact us via our Hotline or thru your respective account managers. We will make sure that your concern is being addressed and solution shall be provided.

02.
RMA Warranty Claims

We have a dedicated team to make sure your claims are being attended to. You may process your claims by providing us the equipment details (e.g. Model, Serial Number). The device serial number serves as your warranty number and must be retained.

03.
SLA Service Support

You can also opt in to allow us to provide you our professional service at a very minimal cost. We will help you deliver your projects completely thru configuration and after sales service. Our team is very capable in fulfilling your customer project needs.